A new survey by cryptocurrency exchange Bitpanda UK reveals that artificial‑intelligence (AI) tools are becoming a prominent source of financial education for British adults. Almost half of those surveyed – 46 % – say they trust ChatGPT to explain crypto-related concepts, while 30 % turn to AI platforms for a basic understanding of digital assets. Of the latter group, more than half (54 %) say they subsequently used AI-generated research to make investment decisions.
The findings arrive as crypto ownership continues to rise in
the United Kingdom. Bitpanda estimates that around 6.5 million Britons currently hold cryptocurrency, and
a further 15 % intend to
invest in the future. Yet the study also highlights a persistent knowledge gap:
45 % of respondents say
they do not understand digital assets well enough to invest, and 46 % admit they have heard of
Bitcoin but cannot explain what it is or how to purchase it legally in the U.K.
Younger investors lead the surge
The data points to a generational divide. Among 18‑ to 24‑year‑olds,
40 % have already invested
in crypto – nearly double the national average. Their
primary motivations are long-term wealth building (46 %), portfolio diversification (35 %), and saving for family or
children (33 %). The willingness
to experiment with emerging technologies appears to be driving the shift toward
digital‑asset exposure.
Policy response lags market behavior
The U.K. government’s recently unveiled Financial Inclusion
Strategy aims to broaden financial education in schools, but critics note that
the curriculum remains heavily weighted toward traditional products such as
savings accounts, pensions, and equities.
Kevan Edgerton, U.K. Country Manager of Bitpanda, commented:
“The increase in people using unsolicited financial education services such as
ChatGPT and AI means the U.K. isn’t getting the education it needs to be
responsible with its crypto investments. By modernizing financial literacy to
include digital assets, we can help more people invest confidently and with a
long-term mindset. The future of finance is already here. Education needs to
catch up.”





