Friday, March 23, 2012

Another day of delays and cancellations for Air Canada

Although Air Canada ground handling employees at Toronto and Montreal international airports have returned to work following an illegal work stoppage this morning, delays and cancellations of Air Canada-operated flights primarily to Canadian and U.S. destinations are expected for the remainder of the day, the airline said in a press statement on Friday.

"We recognize that many customers are being inconvenienced and our focus right now is on getting them to their destination safely, and as quickly as we can," said Duncan Dee, Air Canada’s Executive Vice President and Chief Operating Officer. "We thank our customers for their patience and loyalty as we work doubly hard to restore their confidence in Air Canada. We would also like to thank those employees who worked tirelessly throughout the night to minimize impact on our customers."

Air Canada is the country's largest domestic and international full-service airline providing scheduled and charter air transportation for passengers and cargo to more than 180 destinations on five continents.

Customers are requested to check the status of their flight at aircanada.com before leaving for the airport.

On Sunday, a fire at Lester B. Pearson International Airport in Toronto caused major flight delays and cancellations in the morning for Air Canada and other air traffic. The fire disabled the lights on runway 05/23 and reduced the airport's operating capacity, airport officials said.

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