In a memo to Delta Air Lines employees, CEO Ed Bastian
shared leadership changes designed to support the company’s vision of becoming a
world-leading airline for the next generation of customers.
"Our success always relies on our ability to operate as
one team, with shared values that reflect and strengthen our people-focused
culture, elevating Delta to be the brand of choice for our customers,"
Bastian said. "These changes demonstrate Delta's deep bench of talent and
commitment to developing and uplifting the leaders who will shape Delta's
journey for years to come."
Peter Carter
Peter Carter is being promoted to president. In his decade
at Delta, Bastian said, "Carter has led initiatives that touch many
important aspects of Delta's business and has been a constant source of
strategic insight and long-term vision that will be essential to the company's
future success."
After more than three decades of service, John Laughter will
retire as Delta's E.V.P., Chief of Operations and President of Delta TechOps,
effective April 30.
"John's career began more than three decades ago when
he joined TechOps as an aircraft liaison engineer, and he has led Delta's teams
through some of the most challenging and exciting times in our history,"
Bastian said. "Most importantly, John has always been known as a servant
leader and advocate for Delta's people-focused culture. I want to personally
thank John for all he has done to serve our employees, our customers and our
communities during his tenure at Delta."
Dan Janki
With John's retirement, Dan Janki will become Delta's chief operating
officer, overseeing all aspects of Delta's safe, reliable operation. In his new
role, Janki will lead Delta's Airport Customer Service, Flight Operations,
In-Flight Service, Operations & Customer Center, Reservation Sales and
Customer Care, Technical Operations, and Corporate Safety, Security and
Compliance teams.
"As our Chief Financial Officer, Dan has shown the
operational depth and disciplined focus that drive the world‑class performance
our people, customers and investors expect," Bastian said. "Bringing
our operating units together under his leadership will further strengthen
alignment and coordination across our team, which is critical to succeeding in
our fast‑paced, dynamic environment."
Alain Bellemare
Alain Bellemare, E.V.P and president – International, is
assuming additional responsibilities as the chairman of Delta TechOps.
"His extensive experience and longstanding industry relationships position
him to elevate the TechOps culture of excellence, Bastian said.
Erik Snell
Erik Snell will become Delta's new chief financial officer.
Snell, who joined Delta 20 years ago in finance, has led teams across the
company's operating groups, and most recently served as chief customer experience
officer. In his new role, Snell will oversee Delta's Finance organization,
Fleet and Supply Chain teams, and refinery subsidiary Monroe Energy.
"Erik brings a comprehensive understanding of Delta's
operations and frontline employees to the Finance organization with keen
analytical skills that will further boost our financial effectiveness and
shared success," Bastian said.
Ranjan Goswami
Alicia Tillman, chief marketing officer, has decided to
pursue broader leadership opportunities outside of Delta.
With Alicia's transition, Ranjan Goswami will become Delta's
chief marketing and product officer. "Ranjan's vision has elevated Delta's
brand, strengthened our partnerships, and improved travel for our customers,
while always remaining deeply connected to our people," Bastian said.
Carter, Janki, Snell, and Goswami will all report directly
to Bastian.
