The multi-phased reorganization is part of the company's commitment to reduce total costs and put the customers' experience at the heart of American's operation. This phase included the elimination of five officer positions. Combined with the previous organizational changes, Tuesday's announcement represents a 20 percent reduction in the company's most senior leadership positions.
“We must get leaner and more streamlined,," said Tom Horton, AMR Corp. chairman and chief executive officer. American Airlines is a wholly-owned subsidiary of AMR. "Our organization redesign purposefully began at the top, and today's changes will further advance the company's restructuring objectives and bring us one step closer to ensuring American has the leanest, most capable and effective leadership team in the industry."
“American is rethinking every aspect of its business - painting a clear picture of the company's team for the new American, designed to work together differently, with greater efficiently, and with an innovative and relentless focus on the customer,” the company said in a press statement on Tuesday. “All employee groups are reducing costs by 20 percent, and will continue throughout the summer.”
The following officers have announced their retirement:
David Brooks has served as American's President - Cargo for almost 16 years, and has been with American for almost 30 years.
Mark DuPont is another veteran of the company. During his 29-year career with American, he has held key leadership positions in Chicago, Orange County, Los Angeles, New York and the Dallas/Fort Worth headquarters office.
Susan Garcia has served as American's Vice President - Information Technology for 10 years, and has been with American for almost 25.
Andrew Watson has served in American's Technology organization for more than 10 years, including his most recent position as American's Vice President - Customer Technology.
In addition, the position of Vice President - Operations Finance and Strategy Planning has been eliminated. Doug Herring, who previously held that position, will be working on special projects through the end of the year.
American Airlines, American Eagle and the AmericanConnection carrier serve 260 airports in more than 50 countries and territories with, on average, more than 3,300 daily flights. The combined network fleet numbers more than 900 aircraft.
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