Verizon managers continue to step up to provide solid service on day five of a strike by the Communications Workers of America and the International Brotherhood of Electrical Workers, answering customers’ calls, performing general customer service and responding to an increasing number of incidents of sabotage.
Verizon management employees have repaired dozens of acts of sabotage to its network facilities since Saturday.
“Our management team is doing an outstanding job of serving customers despite some strikers’ attempts to obstruct our efforts,” said Bob Mudge, Verizon president of consumer and mass markets.
Since Saturday, Verizon crews have encountered more than 90 acts of sabotage against network facilities. These acts temporarily affected service to thousands of customers across the Mid-Atlantic and Northeast, including police stations and other emergency responders. In most of these cases, crews restored service within 24 hours.
“Verizon has put forth a fair and reasonable contract proposal and the company will negotiate in good faith,” the company said on Thursday. “The company’s contract proposal strives to ensure that union-represented employees continue to receive compensation and benefits that are competitive with those at comparable companies.”
Verizon continues working toward reaching a new contract.
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